Case Study • AI Solutions
AI Sales Agent for Travel Agency
How we implemented an AI agent that consults clients, selects tours, and drives purchases — increasing conversion by 20%
+20%
Conversion Growth
$25K
Add. Revenue/mo
100+
Leads per Day
24/7
Non-stop Operation
Client's Task
- •Managers can't handle all incoming inquiries — clients go to competitors
- •Evenings and weekends: inquiries pile up without response, conversion drops
- •Managers spend time on repetitive questions instead of closing deals
- •Impossible to quickly scale the sales team during peak season
Project Goals:
- Instantly respond to inquiries and qualify leads
- Consult clients and select suitable tours
- Drive to purchase without manager involvement
- Operate 24/7 without breaks or sick days
Solution
AI sales agent that closes deals
Full-fledged GPT-based sales manager — communicates with clients, selects tours, handles objections, and drives to payment
Instant response — client gets consultation in seconds
Needs identification: dates, budget, preferences, group composition
Personalized tour selection from current database with prices and availability
Objection handling and deal closing using proven scripts
Handoff of hot leads to managers for final processing
CRM integration: all dialogues and client statuses automatically synced
Results After 1 Month
| Metric | Before | After |
|---|---|---|
| First response time | 15-30 minutes | 2 seconds |
| Sales conversion | 15% | 18% |
| Lead processing | 40 per day | 100+ per day |
| After-hours sales | 0 sales | 35% of total |
| Additional monthly revenue | — | +$25K |
What the Client Gained
No lead is lost — agent responds instantly, even at night
Managers only work with hot clients ready to buy
Revenue growth without increasing sales team headcount
Seasonal scaling without hiring temporary staff
Agent trained on best sales scripts and continuously improving
Technologies
GPT • Python • FastAPI • PostgreSQL • Redis • LangChain • LangGraph • CRM Integration