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February 17, 2026

What We Learned After 100+ AI Consultations

Key insights from 100+ consultations with businesses on AI implementation

Gleb Drozdov
Two colleagues discussing data on a laptop

Over the past year, we've conducted more than 100 consultations with companies and entrepreneurs looking to integrate AI into their processes. The requests vary — from "I want a support chatbot" to "I need to automate all operations." But the patterns repeat.

The Main Problem Isn't Technology — It's Choice

Half of our clients come in with the same phrase: "I've read articles, watched webinars, but I don't understand where to start in our specific case." Too many tools, approaches, conflicting opinions. GPT or Claude? No-code automation or custom development? AI agents or a simple chatbot? The company is overwhelmed with information and paralyzed by choice. What's needed isn't another technology overview, but someone who'll say: "In your case, do this, because..."

Businesses Overestimate the Complex and Underestimate the Simple

Clients often come to us asking for an "AI platform from scratch," when 80% of the task can be solved with a combination of ready-made tools in a week. And vice versa — they think "setting up a chatbot" is simple, when in reality it requires CRM integration, training on internal data, and well-thought-out escalation logic to a live operator.

The Most Common Question: "Will It Pay Off?"

The honest answer: it depends on the process. Automating routine tasks with clear rules (document parsing, lead qualification, request processing) pays off quickly and predictably. "A smart assistant that will replace three employees" is almost always an inflated expectation. We help identify processes where AI will deliver maximum impact with minimum risk.

Not sure where to start? Book a consultation — we'll analyze your case and suggest where AI will bring real value.

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What We Learned After 100+ AI Consultations | Gless AI